Privacy Policy

Wellness Groves ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, subscribe to our newsletter, or use our healthcare and wellness services. Please read this policy carefully.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, date of birth, and insurance details when you fill out forms, book appointments, or subscribe to our newsletter.
• Health Information: Medical history, symptoms, and treatment information you provide in the course of receiving care, protected under applicable healthcare privacy laws.
• Technical Information: IP address, browser type, device information, pages visited, and usage data collected through cookies and similar technologies.
• Communications: Records of correspondence when you contact us by email, phone, or online forms.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our healthcare and wellness services;
• Schedule appointments and communicate with you about your care;
• Send newsletters, health tips, and promotional offers (only with your consent);
• Respond to your inquiries and provide customer support;
• Improve our website, services, and patient experience;
• Comply with legal, regulatory, and medical record-keeping obligations;
• Detect, prevent, and address fraud, security, or technical issues.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

4. Sharing Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• With healthcare providers, laboratories, and specialists involved in your care;
• With insurance companies for billing and verification purposes;
• With trusted third-party service providers who assist us in operating our website and services, under strict confidentiality agreements;
• When required by law, court order, or governmental regulation;
• To protect the rights, property, or safety of Wellness Groves, our patients, or others.

5. Data Security

We implement industry-standard administrative, technical, and physical safeguards — including encryption, secure servers, access controls, and staff training — to protect your personal and health information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights and Choices

Subject to applicable law, you have the right to:

• Access, correct, or update your personal information;
• Request deletion of your personal data, subject to legal retention requirements;
• Opt out of marketing communications at any time by using the unsubscribe link or contacting us;
• Withdraw consent where processing is based on consent;
• Lodge a complaint with a data protection authority if you believe we have mishandled your information.

7. Newsletter Communications

When you subscribe to our newsletter, we store your email address and name solely to deliver the content you requested. You may unsubscribe at any time by clicking the "Unsubscribe" link in any email or by visiting our Unsubscribe page.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under 13 years of age without parental consent. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

• Wellness Groves, 1250 Wellness Boulevard, Suite 400, Austin, TX 78701, USA
• +1 352-291-9450
• privacy@Wellness Groves.com